What Information We Hold and Why
When you open an account with us, we collect the details you provide during registration — your name, email address, and contact number. When you make a deposit or withdrawal through DANA, OVO, or GoPay, we record the transaction reference, amount, and wallet identifier to process
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your request and maintain an accurate account history. We also collect device and session data — your IP address, browser type, and pages visited — to keep your account secure and detect unusual activity. If you contact our support team, we retain that correspondence to resolve
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your issue and improve our service. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited to what those services need to complete your transaction. Where local law in Indonesia requires us to retain
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certain records, we comply with those obligations. All data transfers use SSL encryption in transit. You can request a copy of the data we hold on you at any time by contacting our support team through the channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.